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Quality Statement

Effective Quality Management

X Communications prides itself on the professional quality of our work and the high level of service we provide to our clients, ensuring that the needs of our customers are clearly understood and met through close liaison at all stages of the work.

X Communications is committed to achieving and maintaining a high standard of quality in all aspects of its operation and to continually satisfy the expectations of our customers in respect of all our service offerings.

X Communications will ensure that the needs of our customers are clearly understood and met through close liaison at all stages of the work. The company is committed to effective Quality Management at every level within the business.

X Communications will ensure in providing and maintaining its service to its customers that:

  • The quality policy is upheld and supported by management at all levels;
  • Staff responsibilities and duties are clearly identified;
  • Staff are appropriately trained to enable them to undertake their tasks and given appropriate authority within the scope of their responsibilities;
  • Sufficient resources are provided to facilitate the work;
  • Quality plans are applied in the management of all projects;
  • All appropriate documentation is maintained, controlled and archived;
  • Periodic audits and reviews of staff and project work are undertaken to ensure that standards are maintained and opportunities for improvements sought.

X Communications prides itself on the professional quality of our work and the high level of service we provide to our clients. All our project managers have extensive industry experience and follow highly developed in-house quality assurance process tailored for digital media projects. On larger scale development X Communications implements the PRINCE 2 project management methodology ensuring the highest levels of quality assurance.

X Communications works to the web standards and guidelines specified by The World Wide Web Consortium (W3C) on all websites that we develop. We use their valuators and guidelines to constantly ensure all web projects are developed to the highest possible standards. X Communications also ensure that our websites adhere to the Irish National Disability Accessibility Guide lines and Irish Public Service Metadata Standards.